Returns & warranty

Returns

  • 30 days from delivery for new, unopened products in their original packaging
  • Opened toner and ink can only be returned if defective
  • Start a return from the contact page with your order number

Wrong cartridge?

If we confirmed fit before you ordered and it doesn't fit, we'll exchange it at no cost.

Warranty

Printers come with the manufacturer's warranty. Genuine supplies are covered by the manufacturer. Compatible toner is covered by our 1-year replacement guarantee against defects.